| 一、航空票務 |
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| Ticket： |
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| 機票。由航空公司或經受權的旅行社開立的搭乘券 |
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| E-Ticket： |
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| 即電子機票（Electronic Ticket），乃將機票資料儲存在航空公司電腦資料庫中，無須以紙張列印每一段航程的機票聯。旅客至機場只需提示電子機票收據並告知訂位代號即可辦理登機手續。 |
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| codeshare |
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| 聯營航班：又稱共用航班 |
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| One Way（OW） |
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| ： 單程（票） |
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| Round Trip（RT） |
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| ： 來回（票） |
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| Circle Trip（CT） |
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| ： 繞一圈的行程（機票） |
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| Round-The-World（RTW） |
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| ：環球行程（機票） |
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| Open Jaw |
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| ： 不連接的往返航空旅行。 |
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| Through Fare |
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| ： 全程票價。 |
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| Visit USA Fare |
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| ： 美國的航空公司為居住在美國以外地區的旅客提供的廉價票。 |
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| Hidden Construction |
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| 假設城市票價之計算方式同等票價城市 |
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| Tariff |
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| 航空價目表 |
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| First Class |
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| F 頭等艙，空間舒適，服務水準高 |
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| Commercial Class, Business Class |
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| C Class 商務艙 |
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| Business Class |
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| C Class 商務艙, 同上 |
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| Executive Class |
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| Dynasty Class（CI） |
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| 商務艙，其名稱因航空公司而異 |
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| Economic Class |
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| Y. Class , 經濟艙 |
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| Mileage |
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| 哩程 |
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| Maximum Permitted Mileage（MPM） |
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| 最高允許哩程直飛哩程 |
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| Subject To Load （Sub-Lo）Ticket |
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| 限空位搭乘, 不能預約座位的機票 |
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| Not Subject To Load（No Sub）Ticket |
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| 可以預約座位的機票 |
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| Extra Mileage Allowance（EMA） |
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| 額外寬減哩數 |
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| Higher IntermediatePoint（HIP） |
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| 中間較高城市票價 |
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| More Distant Point（MDP） |
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| 更遠城市票價計算方式 |
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| Maximum Mileage |
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| 最高可飛行哩程 |
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| Back Haul |
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| 顛倒 |
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| Night Coach |
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| 較晚時間或半夜之班次，票價較廉 |
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| Normal Fare |
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| 普通票價 |
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| Special Fare |
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| 特殊票, 分 |
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| 團體票 Group Fare , ex. GV25, 表示最低開票人數25人 |
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| 旅遊票 Excursion Fare， EE : Excursion Effective |
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| 包機票 Group Charter Ticket |
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| 學生票 Group Affinity ticket, 需持有國際學生證 ISIC 或 GO25青年證才能購買 |
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| 遊覽票 Inclusive Tour Fare |
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| Full Fare（Adult Fare） |
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| 全票（成人票，12 歲以上） |
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| Half Fare（Children Fare, Child Fare） |
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| 半票（小孩2 至12 歲之票價，為大人票的1/2 或2/3, 50%-64%） |
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| Infant Fare |
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| 簡稱 IN, INF, 2 歲以下的嬰兒票，票價為普通票價的10%，不能佔有座位。 |
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| AD Fare-AgentsDiscount Fare IATA |
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| 旅行社工作人員打折票，票價普通票價1/4。 |
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| Excursion Fare |
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| 旅遊票。有限定日期之機票（來回票）。 |
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| GIT Fare（GV）-Group,Inclusive Tour Fare |
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| 全包式團體旅遊機票票價。 |
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| De-Deportee |
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| 被驅逐出境者填發的機票。 |
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| F.O.C.＝Free Of Charge |
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| 免費票。團體票價中每開10 或15 名張，即可獲得一張免費票。（10＋1 或15＋1 FOC） |
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| Quarter Fare |
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| 四分之一票。 |
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| NUC-Neutral UnitOf Construction |
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| 機票計價單位 |
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| OAG-OfficialAirlines Guide |
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| 航空公司各類資料指引，時刻表以出發地為標準。 |
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| ABC-ABC WorldAirways Guide |
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| 航空公司各類資料指引，時刻表以目的地為標準。 |
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| Void |
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| 作廢 |
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| OK |
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| 機位已確認 |
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| RQ-Request,Waiting List |
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| 機位尚未確認，在後補名單中。 |
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| Sticker |
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| 機位經確認或更改搭機日期及班機後，航空公司於機票上所貼更新資料條。 |
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| Reconfirm |
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| 再確認（機位、巴士、旅館、表演場所………） |
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| Local Contact |
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| 當地聯絡人（在訂機位、旅館等場所有時間性的關係時，一般都會要求有當地可聯絡的代理人）。 |
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| Initial |
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| 縮寫，通常以起首字母表示。例如向航空公司訂位時，一定先報Last Name（姓氏），而First Name（名字）則只報Initial。PNR ＝ Passenger Name Record |
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| Computer CodeOut LotLocator |
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| 電腦代號。訂好機位或有其他特別要求，最好向航空公司要此電腦代號或列印一張電腦內所記載之事項（即PNR），同時您亦可從此資料中閱讀出您的後續行程是否正確。 |
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| Reserve, Reservation Booking Block |
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| 訂位 |
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| Allotment |
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| 團體機位配額。航空公司在分配團體機位時依各家旅行社以往之表現及需求所做的分配。 |
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| Cancel, Cancellation |
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| 取消 |
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| Coupons |
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| 票根（券） |
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| X.O.＝Exchange Order |
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| 目前旅行社代理旅客至航空公司開發機票，除了發票、支票之外，亦是使用XO，載明旅客姓名、行程及票價結構。 |
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| IATA |
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| 國際航空運輸協會（英語：International Air Transport Association，縮寫IATA）是一個國際性的民航組織，總部設在加拿大的蒙特婁。 |
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| ICAO |
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| 國際民用航空組織，簡稱國際民航組織（英語：International Civil Aviation Organization，縮寫：ICAO）是聯合國屬下專責管理和發展國際民航事務的機構。 |
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| MCO＝MiscellaneousCharges Order |
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| IATA |
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| 之航空公司或其代理公司所開立之憑證，要求特定之航空公司或其他交通運輸機構，對於憑證上所指定的旅客發行機票、支付退票款或提供相關的服務。另旅客於外站改變行程時，若其機票（屬有價證券）尚有餘款可退時，航空公司不便當場退款，而以MCO 之方式載明情況，囑其回至原開票公司申請退款或留待下一次搭乘時抵扣部份費用。 |
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| GMT - Greenwich Mean Time |
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| 格林威治時間。英國為配合歐洲其他國家的計時方式，將於1992 年廢此不用，改用UTC。UTC-Universal Time Coordinated 這是取代GMT 的新的環球標準時間，一切同GMT 之數據。 |
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| UTC - Universal Time Coordinated |
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| 取代GMT 的新的環球標準時間，一切同GMT 之數據。 |
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| GTO-GovernmentTravel Order |
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| 政府公務人員旅行用開票憑證。 |
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| PTA-Prepaid TicketAdvice |
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| 預付票款通知，以便取得機票。一般而言，指在甲地付款，在乙地拿票者，以方便無法在當地付款之旅客，或遺失機票者、或贊助單位提供給非現地之旅客。 |
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| City Code |
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| 城市縮寫。 |
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| Airport Code |
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| 機場縮寫。歐美諸大城市皆擁有數個機場，為免搭錯機場或前往接機有誤，一定要驗明正確之機場。 |
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| Airline Code |
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| 航空公司班機代號。此縮寫代號與其航空公司一般之縮寫不同，如中華航空公司縮寫為CAL，但代號卻為CI。星航為SIA，代號為SQ。 |
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| Connection（Flight） |
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| 轉機（下一班機）。 |
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| Minimum ConnectingTimes |
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| 最短的轉機時間限制。 |
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| DST-Daylight SavingTime |
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| 日光節約時間。每一年的三、四月及九、十月之交，有些國家及地區為適應日照時間而做的時間調整，如一般所稱的Summer Schedule 或Winter Schedule。 |
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| Flight Number |
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| 班機號碼。航空公司之班機號碼大都有一定的取號規定，如往南或往西的取單數；往北或往東的取雙數。例如，中華的CI804 班機是香港到臺北的班機，而CI827是臺北到香港之班次。此外大部份的班機號碼都為三個數字，縱然其號碼只有個位數，前面都再加2 個0。如為聯營的航線或加班機則大都使用四個號碼。 |
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| Scheduled Flight |
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| 定期班機 |
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| Charter Flight |
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| 包機班機 |
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| Shuttle Flight |
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| 兩個定點城市之間的往返班機。例如紐約與華盛頓之間的東方航空公司班機，除了有正規的班機之之外，尚有隨到隨上，行李拿至登機門附近，機上付款，收票的Shuttle Flight。 |
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| Schedule；Itinerary |
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| 時間表；旅行路程 |
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| Reroute |
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| 重排路程 |
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| Reissue |
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| 重開票 |
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| Endorse |
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| 轉讓；背書 |
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| Non-Endorsable |
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| 不可以轉讓的（機票） |
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| GSA-General SalesAgent |
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| 總代理 |
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| Overriding Incentive |
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| 指航空公司GSA 或指定代理旅行社的3％獎勵金（後退） |
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| Traffic Right |
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| 航權。 |
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| 目前有8大航權。有些航空公司之航線雖已達某地，但卻無載客權，只允許技術性降落，或只能搭載它原先搭載來的旅客走後續的行程。例如某些非美國的航空公司從夏威夷至洛杉磯這一段因屬美國國內線，在夏威夷當地無載客權。 |
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| On Season；Peak Season |
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| 旺季 |
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| Off Season；Low Season |
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| 淡季 |
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| Shoulder Season |
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| 次旺季，平季 |
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| Meals Coupon |
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| 航空公司因班機延誤或轉機時間過久，發給旅客的餐券。 |
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| STPC-Lay Over AtCarrier Cost；StopoverPaid By Carrier |
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| 由航空公司負責轉機地之食宿費用。當航空公司之接續班機無法於當天讓客人到達目的地時，所負責支付之轉機地食宿費用。 |
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| SOPK；Special StopOver Package Tour. |
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| 日亞航及日航為臺灣之團體特別提供的轉機食宿招待券。 |
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| Free Baggage Allowance |
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| 免費託運行李限量。經濟艙20KG，商務艙30KG，頭等艙40KG。 |
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| （除了論件地區以外的航線規定） |
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| Non-IATA |
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| 非國際航空運輸協會會員 |
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| Origin |
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| 起站 |
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| Destination |
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| 終站 |
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| Destination Point |
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| 終點, 目的地 |
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| 轉折點：行程最遠點， |
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| ex. TPE/HKG/BKK/SIN/TPE， SIN即為轉折點 |
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| Stopover |
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| 停留站 |
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| Validity |
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| 機票效期 |
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| Area 1, 2, 3 |
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| 航空票務中之分區號碼 |
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| Status |
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| 機位情形 |
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| Frequency（CODE） |
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| 班次（縮寫），OAG 或ABC 上之班次縮寫以1、2、3…等代表星期一、二、 |
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| Conjunction Ticket |
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| 連接之機票 |
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| Subject To Change Without Notice |
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| 如有變動不另行通知 |
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| International DateLine |
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| 國際換日線 |
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| Currency code |
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| 幣制代號，例如美金為USD、日幣為JYE（￥）。 |
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| Eastern Hemisphere |
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| 東半球 |
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| Western Hemisphere |
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| 西半球 |
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| C.R.S.：ComputerReservation System |
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| 電腦訂位系統。 |
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| 目前較有名的有ABACUS、AMADEUS, GALILEO, SABRE 等系統。 |
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| GDS-GlobalDistribution System |
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| 全球訂位系統 |
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| BSP-The Billings &Settlement Plan |
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| 銀行結帳計劃。這是目前台灣航空界透過IATA 在推行的一種航空公司與旅行社之間機票的銷售、訂位、結帳、匯款等方面的簡化手續計劃。（舊稱Bank SettlementPlan，亦簡稱為BSP） |
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| Elapsed Journey Time |
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| 實際飛行時間 |
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| 例：CI015 LAX／TPEDeparture：22:00/Arrival：08:00（＋2）：LAX 之GMT 時間為－8；TPE 之GMT 時間為＋8。公式：〔08：00＋（48）－（＋8）〕－〔22：00－（－8）〕＝18 小時（實際飛行時間） |
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| 二、機場及海關、移民局、檢疫 |
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| C. I. Q.－Customs,Immigration,Quarantine. |
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| 海關、移民局與檢疫 |
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| Duty Free Allowance |
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| 免稅物品許可量 |
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| In Bond |
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| 存關 |
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| Customs DeclarationForm |
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| 海關申報單（攜帶入關之物品及外幣） |
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| Embarkation/Disembarkation Card |
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| 入/出境卡，俗稱E/D CARD |
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| Dual Channel System |
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| 海關內紅、綠道制度。在行李之關檢查中，綠道為沒有應稅物品申報者所走的通道。紅道線為有應稅物品申報者所走的通道。我國已實施此制度。 |
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| Formalities |
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| 一切手續 |
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| Claim Check, |
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| Baggage Check, |
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| Baggage Claim Tag |
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| 行李認領牌 |
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| AccompaniedBaggage |
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| 隨身行李 |
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| UnaccompaniedBaggage |
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| 後運行李 |
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| Baggage Claim Area |
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| 行李提取區 |
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| Cargo |
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| 航空貨運 |
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| Arrival/DepartureBoard |
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| 班機（車）抵達／離開時間看板 |
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| ETA-Estimated TimeOf Arrival |
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| 預定抵達時間 |
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| ETD-Estimated TimeOf Departure |
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| 預定離開時間 |
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| Courtesy Room, VIPRoom |
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| 貴賓室 |
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| Bail |
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| 保釋金 |
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| Confiscate |
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| 沒收，充公 |
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| Deport |
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| 驅逐出境 |
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| Spot Check |
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| 抽查 |
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| Customs Dealers |
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| 海關人員 |
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| Customs InspectionCounter |
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| 海關檢查臺 |
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| Immigration Control |
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| 移民局管制關卡 |
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| Naturalization |
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| 歸化，入籍 |
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| Limousine Service |
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| 旅館與機場（或點與點）間之接送服務 |
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| Transit; Stopover |
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| 過境 |
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| Transit Lounge |
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| 過境旅客候機室 |
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| TWOV－TransitWithout Visa |
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| 過境免簽證，但需訂妥離開之班機機位，並持有目的地之有效簽證及護照。同時，需在同一機場進出才可以。 |
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| Connection Counter,Transfer Desk |
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| 轉機櫃臺 |
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| Airport Tax |
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| 機場稅 |
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| Check-In Counter |
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| 辦理登機手續之櫃臺 |
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| Trolley |
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| 手推行李車 |
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| Assigned Seat |
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| 指定席位 |
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| Open Seat |
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| 開放席位（先上先坐） |
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| Stand-By |
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| 在現場（如機場）後補 |
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| Denied BoardingCompensation |
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| 被拒絕搭乘登機而要求之賠償 |
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| Pre-Boarding |
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| 對於攜帶小孩、乘坐輪椅或需特別協助者，優先登機。 |
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| No-Show |
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| 已訂妥席位而沒到者 |
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| Off Load |
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| 班機超額訂位或不合搭乘規定者被拉下來，無法搭機的情形。 |
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| Sold Out |
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| 賣完 |
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| Fully Booked |
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| 客滿 |
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| Overbooking |
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| 超額訂位 |
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| Sublo Ticket-SubjectTo Load Ticket |
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| 屬於空位搭乘的機票。一般而言指QUARTER 票及航空公司員工及眷屬持有之免費票。 |
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| No Sub Ticket |
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| 可以訂位搭乘的機票 |
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| Up Grade |
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| 提升座位等級 |
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| Excess Baggage Charges |
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| 超重行李費。一般免費之許可行李重量為經濟艙20 公斤、商務艙30 公斤、頭等艙40 公斤，超重行李運費之計算標準為每公斤收成人普通艙單程票價的1.5﹪。 |
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| Aviobridge 機艙空橋 |
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| Boarding Pass 登機證 |
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| Automated Ticket &Boarding Pass機票登機證，這是法國航空率先採用的一種，卡片式機票，機票本身即附有磁帶的功能，旅客於購票時即給予此張機票登機證，在登機門前，經過讀卡機就能上機。 |
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| Boarding Gate 登機門 |
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| Apron 停機坪 |
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| Runways 跑道 |
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| Maintenance Area 維修區 |
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| Control Tower 塔臺 |
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| Flight Catering, SkyKitchen |
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| 空中廚房；備辦機上食物之廚房 |
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| Duty Free Shop |
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| 免稅店 |
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| Seeing-Off Deck |
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| 送行者甲板 |
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| Diversion |
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| 無法降落於原定之機場而至備用機場的情形 |
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| Baggage Tag |
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| 行李標籤 |
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| Lost & Found |
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| 失行李詢問處 |
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| Claim |
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| 申告要求賠償 |
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| Affidavit |
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| 宣誓書 |
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| Discrimination |
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| 歧視；差別待遇 |
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| Vaccination |
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| 預防注射 |
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| Cholera |
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| 霍亂（注射後六個月有效） |
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| Yellow Fever |
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| 黃熱病（注射後十年有效） |
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| Plague |
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| 鼠疫。以上三種為世界法定的預防注射 |
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| 三、訂房 |
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| SGL |
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| 單人間：國內通常稱為標準間或單人房，是一種只提供一張單人床的房間。 |
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| DBL |
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| 大床房：國內通常稱為大床房或雙人房，是一種提供一張大床（或雙人床）的房間。 |
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| TPL |
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| 三人間：國內通常稱為三人房，是一種提供三張單人床或一張裂高大床和一張單人床的房間。 |
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| QPL |
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| 四人間：國內通常稱為四肆纖尺人房，是一種提供四張單人床或兩張大床的房間。 |
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《昭昭》番外 作者：小火慢燉
工作實用工具 (0)
